Este infográfico vai te auxiliar a trabalhar corretamente os pontos presentes em cada quadrante da matriz. Detratores, Neutros, Promotores e acrescentamos também, táticas para seu time de customer success.
A IndeCX utiliza cookies no website para entregar uma experiência única e personalizada a você, assim lembrando suas preferências. Clicando em "Entendi e Aceito", você está de acordo em a IndeCX utilizar os cookies. Contudo, se preferir você pode visitar as configurações de cookie para saber mais.
Este site utiliza cookies para melhorar a experiência de seus visitantes. A baixo estão os modelos de coleta de cookies realizado pela IndeCX, caso queira desligar uma das opções, você terá que arrastar o botão até o statu esteja como "desativado". Se for do seu interesse mantér ativado você apenas terá que clicar em "Salvar e Aceitar".
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duração
Descrição
cookielawinfo-checkbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.